Offer detail

Both modes: Click the Deactivate offer / Activate offer button to make the offer inactive / active.

Deactivating hides an offer from the end user. See Set offer status for more information.

Read mode: Offer name and short description are displayed but cannot be edited.

Edit mode: Use the Offer name and Short description fields to specify these attributes. Note respective text length limitations (60 and 254 characters).

Read mode: Assigned categories are displayed but cannot be edited.

Edit mode: Use the Categories field to assign the offer to one or more categories. See Assign to category for more information.

Read mode: If offer availability is restricted only to certain user roles and/or users, the roles and/or users to whom the offer is available are displayed here.

Edit mode: Use this section to enable/disable and specify a restriction on offer availability. See topic Limit offer availability for more information.

Read mode: The field shows whether the offer is marked as recommended.

Edit mode: Set the toggle to Yes to mark the offer as recommended.

Read mode: If the use of additional currencies (to the default Euro) is enabled for the offer, these additional currencies are displayed here.

Edit mode: Use this section to specify additional currencies for price values in the offer. See topic Price in multiple currencies for more information.

Read mode: Expand the Images section to see what image files are provided for the offer. Offer images can be downloaded but not deleted or added in this mode.

Edit mode: Expand the Images section to administer (add, delete, download) the image files provided for the offer. See topic Add images and more info.

Read mode: Expand the External link and request method section to see

Edit mode: Expand the External link and request method section to add or edit the external link and change the request method.

Read mode: Expand the Prices section to see prices (one time price, periodical price or both) specified for the offer.

Edit mode: Expand the Prices section to specify or change offer prices. See topic Specify price.

Read mode: Expand the Quantity section to see how the quantity attribute is set up for the offer. (Is quantity relevant? Is it calculated or filled in? Min, max and default values. Labels and tooltips...)

Edit mode: Expand the Quantity section to set up handling of the quantity attribute for the offer. Different settings apply to editable versus calculated quantity. See topic Set up quantity for complete information.

Both modes: Expand the Configuration Elements section to set up configuration possibilities of the offer.

Configuration elements can be either parameters or component groups. These can be reordered, created/added and deleted in the Configuration elements section.

See chapter Configure an offer for more information.

Both modes: Expand the Service request management and fulfillment section to see how the offer is connected to request fulfilment processing provided by USU Service Management. The following attributes are relevant:

Note that the information is read-only as these attributes must be specified in the USU Service Management application. See topic Link with requesting and fulfillment for more information.

Read mode: Click the Edit offer button to switch to the edit mode.

Edit mode: Click the Update offer button to save changes made in the edit mode and switch to the read mode . Click the Cancel button to switch to the read mode without saving any possible changes.

Read mode only: Click the ... symbol at the right top of the detail tab to access the following functions: